31 - Aug - 2004

Colocated Servers are down

Posted by Paul Farrow - Under: Hardware

My colocated servers seem to have stopped responding, rang the datacenter Dedipower and they looked into it.

There response was

————————————————————————-

added by gary at Tuesday 31st of August 2004 04:58:32 PM:
Hi Paul,

It appeared that there was no activity on the NIC within your server. We replaced the netowrk cable with a new one and it appears everything is working again.

Please let me know if you are having any more problems.

We are sorry for any inconvenience, this is a very rare occurence.
Gary

added by customer at Tuesday 31st of August 2004 04:57:21 PM:
was that the one from the panel?? Or the one between some of the machines in the farm???

added by gary at Tuesday 31st of August 2004 05:02:56 PM:
Hi Paul,

This was the cable from the server to the switch. Not the cross-over between the two machines.

Cheers,
Gary

————————————————————————-

So all back and working now, Farrow Computing back on line.