Well I sent back some drives in April 2007 and they say they never received them. Basically they were some old IDE drives that were just in warranty so I wasnt too bothered. Then this weekend May 2008 got an email saying they were sending me one of the drives repaired under warranty. The other they say they never received even though the drives were boxed together.
So let me get this right they took 13 months to repair and return one of the two drives I sent them, and lost the other. Must be a record !!!